Dear customer, in order for you to have a faster understanding of our products and services, here are some common questions and related answers for your brand:
What is the shipping cost?
-We are free shipping globally
2. Do you accept international orders?
-Yes, we accept international orders and can ship globally.
3. How to pay for an order?
-We accept various common payment methods and provide options on the payment page details.
4. Is there a warranty service available?
-Yes, we provide warranty services for a certain period of time. Please refer to the product page or contact customer service for specific warranty terms.
5. How to return or exchange goods?
-If you need to return or exchange goods, please contact customer service to provide detailed order information and ensure that the goods are intact and accessories are complete. We will provide the specific process for returns and exchanges.
6. Is an international voltage adapter provided?
-Yes, our lighting fixtures usually provide international voltage adapters to adapt to the voltage standards of different countries and regions.
7. Is installation guidance provided?
-Yes, we will provide product installation guidance, which may include instructions, video tutorials, or online technical support.
8. Are there wholesale prices or discounts?
-If you have a large order or wholesale demand, please contact our customer service, and we will provide you with corresponding discounts or discounts based on the specific situation.
Can I find the technical specifications of the lighting fixtures on the brand website?
-Yes, the product page of each lamp will list detailed technical specifications, including size, power, brightness, and other information.
10. If I have special needs for a particular lamp, can I customize it?
-Yes, we offer customized services. You can contact our customer service team to inform you of your needs, and we will do our best to meet your customization requirements.
For more questions, please consult customer service (Mail: [email protected]). Thank you for your attention and support.